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External
Since: Jun 11, 2004
Posts: 16
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(Msg. 1) Posted: Fri Jul 09, 2004 1:39 am
Post subject: Polaris Problems?
Archived from groups: rec>sport>jetski (more info?)
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Hi, Everyone...
We just purchased a Polaris MSX 150 last month and have it in for the
recommended "12-hour checkup". The dealer had led us believe that this was
included with the purchase, so we were surprised to find they want to charge
close to $300 for this service - PLUS anything they find wrong. They're
also saying that we'll have to do this again at 25 hours and 50 hours I
think (at different increments) to keep our warranty in effect. First - I
just wondered if this sounds "right" - if everyone buying a Polaris has to
do this and pay $300 for every checkup...
Second, they are saying something about the "shims"(?) needing to be
replaced. They say this is an "adjustment" and therefore not included under
the warranty (which BTW we bought the $1000 extended warranty) - what I
don't understand is that if they have to order a PART - how can this not be
a manufacturer's defect?? How can a part needing to be replaced be "an
adjustment"?? They also said another new ski had recently come in and
needed these shims and that's why they donšt have any - that it's apparently
a problem inherent in these MSX 150's... Sounds like a manufacturer's
defect to me.
Third, they have had our ski since last Sat. and it was originally to be
ready this past Tuesday. Then when they said they had to order the shims it
would be Thursday (today) - now they're saying they weren't even ordered
till today and it would be next Tuesday at the earliest. We're quite
frustrated by this apparent changing of the story. We called Polaris' main
office and they basically blew us off saying they sold the ski to the dealer
and they're out of the loop now. No one seems to want to give us the
regional manager's name and number...
We starting to wonder if buying the Polaris was the right thing to do if
we're going to have all this hassle to go through and being lied to by them.
Has anyone else had problems like this? Does anyone know what a shim is or
what it does - or what would happen if we rode the ski without having them
replaced?
Thanks for any info. |
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External
Since: Jul 09, 2004
Posts: 9
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(Msg. 2) Posted: Fri Jul 09, 2004 6:07 am
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I haven't dealt with Polaris, (I'm a SeaDoo guy) but it appears to me that
you have a crappy dealer. Mind you that I am NOT an expert, but the shims
story sounds like a complete load of B.S. to me. What kind of shims are
they talking about?
For a 12 hour checkup (which also sounds like B.S. to me) I would expect to
pay my SeaDoo dealer about $75-100. I do all the maintenance myself and
it's never voided the one year warranty I got with the ski, nor the three
year extended warrantly I purchased extra.
I would recommend that you get that ski out of there and find out if you
really need "shims" before they tear into it. I can't recommend trusting
these guys with your valuable ski at this point. You need to get a second
opinion on the "shims". Now the next nearest polaris dealer is probably far
away, but when the first dealer sees his business is willing to go that far
I bet he will straighten up at least a little. You should call another
Polaris dealer and ask about this and if they can help.
And, some other shops will also work on those polaris for you, I don't know
about the warranty, but they can at least provide a second opinion on the
shims and other items. Maybe SeaDoo and Kawasaki dealers won't work on
them, but there are boat shops and non-brand ski shops that will help you
with this. If you find a nearby PWC shop that appears to be race-oriented
don't worry about it, those guys will be the best people to help you.
If you haven't already, make sure you talk to other people at that
dealership too, not just the service guys. The boss may not like this when
he hears about it. I would also recommend that if they change the shims,
ask them for any old shims that are replaced. Again, that sounds like realy
BS to me.
Stay tuned to the newsgroup, I am sure that people more knowledgeable about
me will respond also.
Stay patient, once you get through this it will make hitting the lake all
that more sweeter.
Nate
Dallas TX
----- Original Message -----
From: "Jack" <jackibar DeleteThis @comcast.netantispam>
Newsgroups: rec.sport.jetski
Sent: Thursday, July 08, 2004 9:39 PM
Subject: Polaris Problems?
> Hi, Everyone...
>
> We just purchased a Polaris MSX 150 last month and have it in for the
> recommended "12-hour checkup". The dealer had led us believe that this
was
> included with the purchase, so we were surprised to find they want to
charge
> close to $300 for this service - PLUS anything they find wrong. They're
> also saying that we'll have to do this again at 25 hours and 50 hours I
> think (at different increments) to keep our warranty in effect. First - I
> just wondered if this sounds "right" - if everyone buying a Polaris has to
> do this and pay $300 for every checkup...
>
> Second, they are saying something about the "shims"(?) needing to be
> replaced. They say this is an "adjustment" and therefore not included
under
> the warranty (which BTW we bought the $1000 extended warranty) - what I
> don't understand is that if they have to order a PART - how can this not
be
> a manufacturer's defect?? How can a part needing to be replaced be "an
> adjustment"?? They also said another new ski had recently come in and
> needed these shims and that's why they donšt have any - that it's
apparently
> a problem inherent in these MSX 150's... Sounds like a manufacturer's
> defect to me.
>
> Third, they have had our ski since last Sat. and it was originally to be
> ready this past Tuesday. Then when they said they had to order the shims
it
> would be Thursday (today) - now they're saying they weren't even ordered
> till today and it would be next Tuesday at the earliest. We're quite
> frustrated by this apparent changing of the story. We called Polaris'
main
> office and they basically blew us off saying they sold the ski to the
dealer
> and they're out of the loop now. No one seems to want to give us the
> regional manager's name and number...
>
> We starting to wonder if buying the Polaris was the right thing to do if
> we're going to have all this hassle to go through and being lied to by
them.
>
> Has anyone else had problems like this? Does anyone know what a shim is
or
> what it does - or what would happen if we rode the ski without having them
> replaced?
>
> Thanks for any info.
>
"Jack" <jackibar DeleteThis @comcast.netantispam> wrote in message
news:BD137D98.1D5DF%jackibar@comcast.netantispam...
> Hi, Everyone...
>
> We just purchased a Polaris MSX 150 last month and have it in for the
> recommended "12-hour checkup". The dealer had led us believe that this
was
> included with the purchase, so we were surprised to find they want to
charge
> close to $300 for this service - PLUS anything they find wrong. They're
> also saying that we'll have to do this again at 25 hours and 50 hours I
> think (at different increments) to keep our warranty in effect. First - I
> just wondered if this sounds "right" - if everyone buying a Polaris has to
> do this and pay $300 for every checkup...
>
> Second, they are saying something about the "shims"(?) needing to be
> replaced. They say this is an "adjustment" and therefore not included
under
> the warranty (which BTW we bought the $1000 extended warranty) - what I
> don't understand is that if they have to order a PART - how can this not
be
> a manufacturer's defect?? How can a part needing to be replaced be "an
> adjustment"?? They also said another new ski had recently come in and
> needed these shims and that's why they donšt have any - that it's
apparently
> a problem inherent in these MSX 150's... Sounds like a manufacturer's
> defect to me.
>
> Third, they have had our ski since last Sat. and it was originally to be
> ready this past Tuesday. Then when they said they had to order the shims
it
> would be Thursday (today) - now they're saying they weren't even ordered
> till today and it would be next Tuesday at the earliest. We're quite
> frustrated by this apparent changing of the story. We called Polaris'
main
> office and they basically blew us off saying they sold the ski to the
dealer
> and they're out of the loop now. No one seems to want to give us the
> regional manager's name and number...
>
> We starting to wonder if buying the Polaris was the right thing to do if
> we're going to have all this hassle to go through and being lied to by
them.
>
> Has anyone else had problems like this? Does anyone know what a shim is
or
> what it does - or what would happen if we rode the ski without having them
> replaced?
>
> Thanks for any info.
><!-- ~MESSAGE_AFTER~ --> |
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External
Since: Feb 23, 2004
Posts: 33
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(Msg. 3) Posted: Fri Jul 09, 2004 7:21 am
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Shims? They didnt tell you what the shims are for?
12 hour checkup should not cost something like 300.00. That sounds
nuts to me! And whats even worse is there is probably nothing wrong
with your ski! Its running fine right?
MSX 150 is a 4 stroke. probably just needs the oil changed or checked
before breakin. Check your owners manual maintenence. See if it
mentions any ajustments and break in time. It should state the
recommended oil change interval. It probably has a very quick first
oil change and then regular intervals after that. I cannot think of
something a new ski would need at 12 hours that would cost 300.00! If
thats the case then the ski is a POS. I have more faith in Polaris
than that and I think this dealer is seeing $$$$ rather than honest
service work. Call him tomorrow. Ask him what the 12 hour service
details and also ask him what these shims are. If the rep you talk to
at the dealer doesnt know tell him to put the service tech on the
phone and explain it. If they still insist you need this ?? 300.00
service call another dealer and ask. Consider just pulling the ski out
of there and taking it to another Polaris dealer.
On Thu, 08 Jul 2004 22:39:20 -0400, Jack
<jackibar RemoveThis @comcast.netantispam> wrote:
>Hi, Everyone...
>
>We just purchased a Polaris MSX 150 last month and have it in for the
>recommended "12-hour checkup". The dealer had led us believe that this was
>included with the purchase, so we were surprised to find they want to charge
>close to $300 for this service - PLUS anything they find wrong. They're
>also saying that we'll have to do this again at 25 hours and 50 hours I
>think (at different increments) to keep our warranty in effect. First - I
>just wondered if this sounds "right" - if everyone buying a Polaris has to
>do this and pay $300 for every checkup...
>
>Second, they are saying something about the "shims"(?) needing to be
>replaced. They say this is an "adjustment" and therefore not included under
>the warranty (which BTW we bought the $1000 extended warranty) - what I
>don't understand is that if they have to order a PART - how can this not be
>a manufacturer's defect?? How can a part needing to be replaced be "an
>adjustment"?? They also said another new ski had recently come in and
>needed these shims and that's why they donšt have any - that it's apparently
>a problem inherent in these MSX 150's... Sounds like a manufacturer's
>defect to me.
>
>Third, they have had our ski since last Sat. and it was originally to be
>ready this past Tuesday. Then when they said they had to order the shims it
>would be Thursday (today) - now they're saying they weren't even ordered
>till today and it would be next Tuesday at the earliest. We're quite
>frustrated by this apparent changing of the story. We called Polaris' main
>office and they basically blew us off saying they sold the ski to the dealer
>and they're out of the loop now. No one seems to want to give us the
>regional manager's name and number...
>
>We starting to wonder if buying the Polaris was the right thing to do if
>we're going to have all this hassle to go through and being lied to by them.
>
>Has anyone else had problems like this? Does anyone know what a shim is or
>what it does - or what would happen if we rode the ski without having them
>replaced?
>
>Thanks for any info.<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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External
Since: Jan 13, 2004
Posts: 5
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(Msg. 4) Posted: Fri Jul 09, 2004 11:01 am
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I would surf around here: http://www.pwctoday.com/index.php
There's some info to be had. The first MSX 150 service interval includes an oil
change and valve adjustment check, amoung other things. Yours (valves) may be
out of spec and the shims could be for adjusting purposes. If I'm not mistaken,
just the oil change runs about $150.00 at the dealers. Also, after the initial
12 hour check, the oil change needs to be done every 25 hours. If you ride a
lot there's another item for the monthly (or so) budget. Hope this helps. >> Stay informed about: Polaris Problems? |
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External
Since: Jun 22, 2003
Posts: 32
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(Msg. 5) Posted: Fri Jul 09, 2004 11:53 am
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Jack <jackibar DeleteThis @comcast.netantispam> wrote in message news:<BD137D98.1D5DF%jackibar@comcast.netantispam>...
> Hi, Everyone...
>
> We just purchased a Polaris MSX 150 last month and have it in for the
> recommended "12-hour checkup". The dealer had led us believe that this was
> included with the purchase, so we were surprised to find they want to charge
> close to $300 for this service - PLUS anything they find wrong. They're
> also saying that we'll have to do this again at 25 hours and 50 hours I
> think (at different increments) to keep our warranty in effect. First - I
> just wondered if this sounds "right" - if everyone buying a Polaris has to
> do this and pay $300 for every checkup...
>
> Second, they are saying something about the "shims"(?) needing to be
> replaced. They say this is an "adjustment" and therefore not included under
> the warranty (which BTW we bought the $1000 extended warranty) - what I
> don't understand is that if they have to order a PART - how can this not be
> a manufacturer's defect?? How can a part needing to be replaced be "an
> adjustment"?? They also said another new ski had recently come in and
> needed these shims and that's why they donšt have any - that it's apparently
> a problem inherent in these MSX 150's... Sounds like a manufacturer's
> defect to me.
>
> Third, they have had our ski since last Sat. and it was originally to be
> ready this past Tuesday. Then when they said they had to order the shims it
> would be Thursday (today) - now they're saying they weren't even ordered
> till today and it would be next Tuesday at the earliest. We're quite
> frustrated by this apparent changing of the story. We called Polaris' main
> office and they basically blew us off saying they sold the ski to the dealer
> and they're out of the loop now. No one seems to want to give us the
> regional manager's name and number...
>
> We starting to wonder if buying the Polaris was the right thing to do if
> we're going to have all this hassle to go through and being lied to by them.
>
> Has anyone else had problems like this? Does anyone know what a shim is or
> what it does - or what would happen if we rode the ski without having them
> replaced?
>
> Thanks for any info.
I don't know about the shims but it sounds like a bogus service dept.
I have an MSX 140, and during its first season I had a few problems
that required parts to be replaced - temp sensor, starter, battery,
and wiring harness - and all were covered under warranty and didn't
cost me a penny - I feel the local dealer is very knowledgeable and
dependable and goes to bat for me to make everything as painless as
possible. (Another local dealer I went to for a few things this
season, I do NOT have similar feelings about!) Much more recently, my
engine blew up and the top end is going to have to be rebuilt, and I
am sure this dealer will do his best to get it covered under my
extended warranty. Oh, the dealer I bought it from in Florida in Dec.
'02, threw in a free 10-hour service after I broke it in on vacation,
and a free winterization service before I drove it back to NY (had his
mechanic do it for me at his house on a Saturday night/Sunday
morning), along with the purchase.
It's really all about the dealer.
richforman<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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External
Since: Jun 23, 2003
Posts: 87
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(Msg. 6) Posted: Fri Jul 09, 2004 4:37 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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oil changes on the Seadoo and Kawasaki Four strokes are at 50 hour intervals,
and most of us do them ourselves.
Just order some of the oil ilters online and you can do them yourself.
25 hour intervals are too close together if you ride a lot.
>just the oil change runs about $150.00 at the dealers. Also, after the
>initial
>12 hour check, the oil change needs to be done every 25 hours. If you ride a
>lot there's another item for the monthly (or so) budget. Hope this helps.<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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External
Since: Jun 22, 2004
Posts: 63
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(Msg. 7) Posted: Sun Jul 11, 2004 11:15 am
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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-Your dealer is defective. Remove defective part from your life.
-Additionally, welcome to the world of four strokes. Expect higher
maintainence cost. ALL brands will be this way. Not just Polaris.
-Go pick up your ski, and file a complaint with the BBB under fraud. The
$300 should have MORE than covered the cost of any bucket shims.
-FURTHERMORE, if you have valves out of adjustment at 12 hours, I'd be very,
very worried. VERY VERY WORRIED.
--
mark
<a style='text-decoration: underline;' href="http://www.hydrotoys.com" target="_blank">www.hydrotoys.com</a>
"Jack" <jackibar.DeleteThis@comcast.netantispam> wrote in message
news:BD137D98.1D5DF%jackibar@comcast.netantispam...
> Hi, Everyone...
>
> We just purchased a Polaris MSX 150 last month and have it in for the
> recommended "12-hour checkup". The dealer had led us believe that this
was
> included with the purchase, so we were surprised to find they want to
charge
> close to $300 for this service - PLUS anything they find wrong. They're
> also saying that we'll have to do this again at 25 hours and 50 hours I
> think (at different increments) to keep our warranty in effect. First - I
> just wondered if this sounds "right" - if everyone buying a Polaris has to
> do this and pay $300 for every checkup...
>
> Second, they are saying something about the "shims"(?) needing to be
> replaced. They say this is an "adjustment" and therefore not included
under
> the warranty (which BTW we bought the $1000 extended warranty) - what I
> don't understand is that if they have to order a PART - how can this not
be
> a manufacturer's defect?? How can a part needing to be replaced be "an
> adjustment"?? They also said another new ski had recently come in and
> needed these shims and that's why they donšt have any - that it's
apparently
> a problem inherent in these MSX 150's... Sounds like a manufacturer's
> defect to me.
>
> Third, they have had our ski since last Sat. and it was originally to be
> ready this past Tuesday. Then when they said they had to order the shims
it
> would be Thursday (today) - now they're saying they weren't even ordered
> till today and it would be next Tuesday at the earliest. We're quite
> frustrated by this apparent changing of the story. We called Polaris'
main
> office and they basically blew us off saying they sold the ski to the
dealer
> and they're out of the loop now. No one seems to want to give us the
> regional manager's name and number...
>
> We starting to wonder if buying the Polaris was the right thing to do if
> we're going to have all this hassle to go through and being lied to by
them.
>
> Has anyone else had problems like this? Does anyone know what a shim is
or
> what it does - or what would happen if we rode the ski without having them
> replaced?
>
> Thanks for any info.
><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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External
Since: Jun 11, 2004
Posts: 16
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(Msg. 8) Posted: Sun Jul 11, 2004 9:52 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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in article c_nHc.40561$qw1.13232@nwrddc01.gnilink.net, nb at
fishchoke1 RemoveThis @yahoo.com wrote on 7/8/04 11:07 PM:
> I haven't dealt with Polaris, (I'm a SeaDoo guy) but it appears to me that
> you have a crappy dealer. Mind you that I am NOT an expert, but the shims
> story sounds like a complete load of B.S. to me. What kind of shims are
> they talking about?
Hi, Nate - I really don't know. They just say "shims" and something about
them being related to a valve adjustment.
> I would recommend that you get that ski out of there and find out if you
> really need "shims" before they tear into it. I can't recommend trusting
> these guys with your valuable ski at this point. You need to get a second
> opinion on the "shims". Now the next nearest polaris dealer is probably far
> away, but when the first dealer sees his business is willing to go that far
> I bet he will straighten up at least a little. You should call another
> Polaris dealer and ask about this and if they can help.
Unfortunately, they have already "torn into it" - it has been with them for
over a week while they await these mysterious shims to come in. We tried
calling the Polaris headquarters and they were of no help - basically said
that they sold the ski to the dealer and now the dealer sold it to us and
it's now our problem. Obviously, this lack of concern has us doubting our
decision to buy a Polaris product, but this ski is the only one we've seen
that we really like!
> And, some other shops will also work on those polaris for you, I don't know
> about the warranty, but they can at least provide a second opinion on the
> shims and other items. Maybe SeaDoo and Kawasaki dealers won't work on
> them, but there are boat shops and non-brand ski shops that will help you
> with this. If you find a nearby PWC shop that appears to be race-oriented
> don't worry about it, those guys will be the best people to help you.
Thanks for the tip. Don't know if we can do this at this point or not...
> If you haven't already, make sure you talk to other people at that
> dealership too, not just the service guys. The boss may not like this when
> he hears about it. I would also recommend that if they change the shims,
> ask them for any old shims that are replaced. Again, that sounds like realy
> BS to me.
We have... We've spoken with the tech person and the service manager. The
"big guy" was out of town all last week but we will be talking with him on
Tuesday - they're closed on Mondays - and we're supposed to get the ski back
Tues. as well.
> Stay tuned to the newsgroup, I am sure that people more knowledgeable about
> me will respond also.
Thanks again... I really appreciate it!<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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Since: Jun 11, 2004
Posts: 16
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(Msg. 9) Posted: Sun Jul 11, 2004 9:56 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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in article 927se0paa8en4rh3sqovijg2mhcte91lc2 RemoveThis @4ax.com, zantar RemoveThis @verizon.net at
zantar RemoveThis @verizon.net wrote on 7/9/04 12:21 AM:
> Shims? They didnt tell you what the shims are for?
Nope - other than what I said in my other post - something about a valve
adjustment and that the adjustment means it's not covered under warranty.
Seems to me if a PART has had to be ordered it is a manufacturer's defect
and should be covered! I have no idea what a shim is or what it does.
> 12 hour checkup should not cost something like 300.00. That sounds
> nuts to me! And whats even worse is there is probably nothing wrong
> with your ski! Its running fine right?
As far as we can tell. I did recheck with my husband and he says they told
him it COULD be as much as $300 - so they may not charge us that much... If
they try to, we will have a fight on our hands 
> MSX 150 is a 4 stroke. probably just needs the oil changed or checked
> before breakin. Check your owners manual maintenence. See if it
> mentions any ajustments and break in time. It should state the
> recommended oil change interval. It probably has a very quick first
> oil change and then regular intervals after that. I cannot think of
> something a new ski would need at 12 hours that would cost 300.00! If
> thats the case then the ski is a POS. I have more faith in Polaris
> than that and I think this dealer is seeing $$$$ rather than honest
> service work. Call him tomorrow. Ask him what the 12 hour service
> details and also ask him what these shims are. If the rep you talk to
> at the dealer doesnt know tell him to put the service tech on the
> phone and explain it. If they still insist you need this ?? 300.00
> service call another dealer and ask. Consider just pulling the ski out
> of there and taking it to another Polaris dealer.
The manual does agree with the "intervals" the dealer told us... at least
that much. There's a whole list of things they supposedly check out. The
nearest other dealer is 3 hours away but we may at least give them a call...
Thanks!
Jacki<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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Since: Jun 11, 2004
Posts: 16
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(Msg. 10) Posted: Sun Jul 11, 2004 9:57 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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in article 20040709040127.05775.00001389.DeleteThis@mb-m05.aol.com, LoyalGuy35 at
loyalguy35.DeleteThis@aol.com wrote on 7/9/04 4:01 AM:
<font color=purple> > I would surf around here: <a style='text-decoration: underline;' href="http://www.pwctoday.com/index.php</font" target="_blank">http://www.pwctoday.com/index.php</font</a>>
> There's some info to be had. The first MSX 150 service interval includes an
> oil
> change and valve adjustment check, amoung other things. Yours (valves) may be
> out of spec and the shims could be for adjusting purposes. If I'm not
> mistaken,
> just the oil change runs about $150.00 at the dealers. Also, after the initial
> 12 hour check, the oil change needs to be done every 25 hours. If you ride a
> lot there's another item for the monthly (or so) budget. Hope this helps.
Thanks for the link - I will check that out. So what exactly IS a "shim"?
Something that adjusts the valves? Why would our ski have "the wrong kind"
on there?!! This is confusing...!
Thanks again...
Jacki<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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Since: Jun 11, 2004
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(Msg. 11) Posted: Sun Jul 11, 2004 10:01 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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in article mQcIc.1090$Am.67@fed1read07, mark at burpy.DeleteThis@nowhere.com wrote on
7/11/04 11:15 AM:
> -Your dealer is defective. Remove defective part from your life.
> -Additionally, welcome to the world of four strokes. Expect higher
> maintainence cost. ALL brands will be this way. Not just Polaris.
> -Go pick up your ski, and file a complaint with the BBB under fraud. The
> $300 should have MORE than covered the cost of any bucket shims.
> -FURTHERMORE, if you have valves out of adjustment at 12 hours, I'd be very,
> very worried. VERY VERY WORRIED.
Thanks for the response and info, Mark. Okay, you've got me worried now!
What kind of symptoms would we be seeing if the valves were "out of
adjustment"? They are saying something like this is happening with all the
MSX 150's - something about it having the wrong kind of shim, whatever a
shim is...! We will find out on Tues. what they plan to charge us and that
will determine what we do next I guess. Unfortunately, they also lied to us
about WHEN we could get the ski back - they had said last week we'd get it
Wed. or Thurs. so my husband took off work so we could take my sister who is
visiting from out of town out for a ride... Ski is still in the shop
awaiting these shim things to come in.
thanks again...
- Jacki<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Polaris Problems? |
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Since: Aug 11, 2003
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(Msg. 12) Posted: Sun Jul 18, 2004 2:25 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
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on Polaris msx 150 you will need to have motor check at 12-25 and 25 hr
there after ,this is not cover under warrantee it is consider stander
maintenance, shimming you ask about are for valve adjustment (as valves in
4-stroke motors take seat may reduce clearance and on that machine only way
to make adjustment is by substution of thinner or thicker shims ,I think we
charge $7.00 or so for shims each as far as time 1.5-2 hrs is all we charge
@ $75 per hr ,oil is $8.00 qt (3.5 )filter assembly $38.00 and let say can
of spray lube (amsoil mp) $5.00
2hrs=$150.00
we charge 5% of labor for shop supplies $7.50
parts lets say $85.00
$242.50
tax? 7.5% $18.18
$260.68 service of your msx 150!!
make sense now
later cd >> Stay informed about: Polaris Problems? |
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Since: Jun 11, 2004
Posts: 16
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(Msg. 13) Posted: Thu Jul 22, 2004 5:28 pm
Post subject: Re: Polaris Problems? [Login to view extended thread Info.]
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Thanks, CD - this was helpful. Our bill did come out quite higher, though -
about $365. Still sounds like this is quite high. And now it's almost time
to go back in for the 25 hour maintenance! The other thing is they charged
us for fixing a part on the trailer (a clip that was broken and the lights
didn't work) - and it's brand new too and under warranty. They said we
could take it up with the manufacturers if we wanted to...
in article 10fl8ghcssle274.TakeThisOut@corp.supernews.com, chip de at cdpcb.TakeThisOut@knology.net
wrote on 7/18/04 2:25 PM:
> on Polaris msx 150 you will need to have motor check at 12-25 and 25 hr
> there after ,this is not cover under warrantee it is consider stander
> maintenance, shimming you ask about are for valve adjustment (as valves in
> 4-stroke motors take seat may reduce clearance and on that machine only way
> to make adjustment is by substution of thinner or thicker shims ,I think we
> charge $7.00 or so for shims each as far as time 1.5-2 hrs is all we charge
> @ $75 per hr ,oil is $8.00 qt (3.5 )filter assembly $38.00 and let say can
> of spray lube (amsoil mp) $5.00
>
> 2hrs=$150.00
> we charge 5% of labor for shop supplies $7.50
> parts lets say $85.00
> $242.50
> tax? 7.5% $18.18
> $260.68 service of your msx 150!!
> make sense now
> later cd
>
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